ed111 Terms & Conditions

1.1 Acceptance of Terms

By accessing the ed111 platform or creating an account, you are considered to have read, understood, and fully agreed to these terms and conditions. If you do not agree with these terms, please do not use our platform.

1.2 Description of Service

ed111 is an online entertainment and gaming platform that provides casino games, sports betting, and live gaming to Bangladeshi users. Our platform operates around the clock according to Bangladesh Standard Time (BST, UTC+6).

1.3 Language & Interpretation

These terms and conditions have been drafted in Bengali. Even if a translation in another language exists, the Bengali version shall be considered final and binding. In the event of any disagreement over the interpretation of any clause, the decision of ed111 shall be final.

2.1 Age Requirement

To open an account at ed111 and use our gaming services, a user must be at least 21 years old. Only individuals aged 21 or above are eligible to use our platform. Providing a false age during account registration will result in account cancellation and all balances may be forfeited.

2.2 Registration Terms

The following must be observed when registering an account:

• Each individual may open only one account.
• All information provided must be accurate, complete, and up to date.
• No false, misleading, or third-party information may be used during registration.
• An account may not be created in the name of or on behalf of a third party.
• If any information changes after registration, our support team must be notified immediately.

2.3 Identity Verification (KYC)

ed111 reserves the right to verify a user's identity at any time. The KYC process may require submission of a government-issued ID, bank or mobile banking details, or other documents. Withdrawals may be delayed until verification is complete.

3.1 Password & Login Details

It is your responsibility to keep your account login details completely confidential. Never share your login details with anyone. If you share them with someone or a third party accesses your account, full responsibility lies with you. Change your password regularly and use a strong password.

3.2 Unauthorized Access

If you suspect any unauthorized access to your account, or if you have lost your password, notify our support team immediately. Support email: [email protected]. ed111 will review each report as quickly as possible.

4.1 Accepted Payment Methods

ed111 currently supports the following mobile banking methods in Bangladesh:

• bKash — Bangladesh's most popular mobile wallet.
• Nagad — Mobile financial service of the Postal Department.
• Rocket — Dutch-Bangla Bank's mobile banking wallet.

Transactions on each method must only be made from the registered mobile number.

4.2 Minimum Deposit & Withdrawal Limits

Applicable to all payment methods:

• Minimum deposit: ৳300
• Minimum withdrawal: ৳800

4.3 Transaction Verification

ed111 reserves the right to verify any unusual transaction. Additional verification may be required for deposits or withdrawals. The user must submit the necessary information or documents within the specified time. Failure to do so may result in the transaction being cancelled.

4.4 Same Ownership Requirement

The payment account used for deposits and withdrawals must be registered in the name of the ed111 account holder. Deposits or withdrawals on behalf of a third party are strictly prohibited and may result in account suspension.

5.1 Welcome Bonus

New members at ed111 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳22,000 or more earns the maximum ৳10,000 bonus, giving a total balance of ৳32,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times the bonus amount — on the bonus amount only, not the sum of the deposit and bonus. Example: ৳1,000 bonus × 25 = ৳25,000 in total bets must be placed before winnings earned from the bonus can be withdrawn.

5.3 General Bonus Terms

• Each bonus offer is subject to specific terms and conditions.
• Each offer may be claimed only once and once per account.
• Taking advantage of bonuses through multiple accounts is strictly prohibited.
• Certain promotions may have restrictions on specific games or markets.
• ed111 reserves the right to change or cancel bonus offers at any time.
• If fraud is suspected, the bonus and associated winnings may be cancelled.

5.4 VIP Program

ed111 has three VIP tiers. Tiers are upgraded based on regular play:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

Detailed terms for VIP cashback and benefits will be communicated separately.

6.1 Game Operation

All games on ed111 are operated by third-party game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, and others). Game results are determined by a certified Random Number Generator (RNG), which ensures fair play.

6.2 Technical Issues

If a game session is interrupted for any reason (internet disconnection, server error, etc.), a decision will be made based on the logs of the relevant game provider. The decision of ed111 shall be final.

6.3 Sports Betting

In the sports betting section, markets and odds may change over time. If odds change after a bet has been accepted, the odds at the time of acceptance will apply. If a specific event or market is cancelled for any reason, the stake for the relevant bet will be refunded.

7.1 Strictly Prohibited

The following activities are completely prohibited on ed111 and may result in account cancellation and legal action:

• Creating or operating multiple accounts.
• Creating or operating an account using false information.
• Using third-party payment methods or funds.
• Abusing bonuses or promotions (bonus abuse).
• Using software, bots, or automated methods to gain an unfair advantage.
• Attempting to access another user's account without authorization.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to interfere with the platform's systems, servers, or security.

7.2 Monitoring of Suspicious Activity

ed111 monitors all transactions and gaming activity. If a suspicious pattern is detected, the account may be temporarily suspended pending investigation.

8.1 Commitment to Responsible Play

ed111 believes that gaming should be a form of entertainment. We encourage our members to play responsibly. Never play with money you cannot afford to lose.

8.2 Self-Control Tools

Users on our platform can set deposit limits, session time limits, or temporary breaks (self-exclusion) for themselves. Contact our support team for assistance with this.

8.3 Support

If you are experiencing problems with gaming addiction, please seek professional help. ed111's support team provides assistance in Bengali and English 24/7. More details are available on our responsible gaming page.

9.1 Copyright

All content on the ed111 platform — logos, designs, text, graphics, software interfaces, and other materials — is the intellectual property of ed111 or the relevant third party. Copying, republishing, distributing, or modifying these materials without prior written permission is prohibited.

9.2 Limited License

A limited license is granted to view and use the content of the ed111 platform for personal, non-commercial purposes. This license is non-transferable and may be revoked at any time.

10.1 Closure by ed111

ed111 may temporarily or permanently close an account for any of the following reasons:

• Breach of any clause of these terms and conditions.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Abusing bonuses or promotions.
• Suspicion of illegal activity or money laundering.
• Being a minor (under 21 years of age).

10.2 Closure by the User

You may request to close your account at any time by contacting our support team. All valid balances will be settled before the account is closed.

10.3 Consequences of Account Closure

If an account is closed due to a breach of terms and conditions, all bonuses and winnings earned from bonuses will be forfeited. The return of the original deposit amount (where applicable) is at the discretion of the authority.

11.1 Service Availability

The ed111 platform is provided on an "as is" basis. Uninterrupted service is not guaranteed. Temporary disruptions may occur due to technical maintenance, upgrades, or unforeseen circumstances.

11.2 Third-Party Liability

ed111 is not responsible for the actions of game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), payment providers (bKash, Nagad, Rocket), or any other third parties.

11.3 Gaming Decisions

All gaming decisions are entirely the user's own. ed111 accepts no responsibility for financial losses arising from gaming. Always play within your means.

12.1 Right to Make Changes

ed111 reserves the right to change, amend, or update these terms and conditions at any time. Efforts will be made to notify users of significant changes.

12.2 Effective Date of Changes

Updated terms and conditions will take effect from the date they are published on this page. Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.

12.3 Contact

If you have any questions or need clarification regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]